CREXA Consulting

FAQ

Questions about the free initial consultation, confidentiality, pricing, timelines and the programs we work with.

Frequently asked questions

Short answers to common questions.

Is the free initial consultation really free?

Yes. We review the information in the form in advance and share our first findings in a 30-minute meeting. No fee, and no obligation to continue.

Is our data safe?

We do not accept files through the website. We ask for the necessary documents after a non-disclosure agreement (NDA) has been signed, through a secure channel of your choice. We work in line with KVKK and GDPR rules.

Do we need to change our current program?

In most cases, no. We build solutions that connect to the program you use. If your current program does not meet your needs at all, we propose a system built for your company.

Which programs can you work with?

SAP, Logo, Mikro, Netsis, ETA, Paraşüt, Microsoft Dynamics, NetSuite, Odoo, Sage, Xero, a3ERP, DATEV and more. The full list is on the Services page.

How does pricing work?

The initial consultation is free. After that, we prepare a quotation with a defined scope and fee for the detailed analysis; at the end of the analysis we present a separate quotation for the build project, with its scope, timeline and price. For maintenance and support after the build, we offer monthly support packages. Support packages →

Is there a minimum term for the support package?

Yes, at least 12 months. A system settles in under real workloads in its first months; to follow together with you that it runs smoothly after the build, our support packages run for at least 12 months. The build project itself runs separately, under its own quotation.

How long does a project take?

It depends on the scope. We set out the duration of each step in advance in the roadmap. If you like, you can start with a small pilot on a single process and see the result quickly.

Will our team be able to use the new system?

We put the system into use together with your team: user training, short user guides and close support in the first weeks.

Can we work on the whole company together, not just one part of it?

Yes. In companies that are making a loss or whose processes are not working, we carry out all the steps together and support management from the outside along the way. You can see an example of this on the Case Studies page.

Which countries and languages do you work in?

We work remotely and on site in Turkey, Spain and across Europe. We work in Turkish, English and Spanish.

Didn't find the answer to your question? Write to us directly and we will get back to you as soon as possible.

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Don't try to fit your software,let your software fit you.

Instead of struggling with the limits of off-the-shelf software, contact CREXA Consulting: we analyse how your business really works and build your system around it.

Turkish Law No. 6698 on the Protection of Personal Data

KVKK privacy notice (summary)

Data controller
CREXA Consulting (Hüseyin Türk), Madrid, Spain · info@crexaconsulting.com
Data processed
Full name, company name, industry, number of employees, program used, email address and the description you write in the form.
Purpose
To assess your consultation request, contact you and schedule the meeting.
Legal basis
Steps towards entering into a contract at your request (Art. 5(2)(c)) and the consent you give in this form.
Transfers
Data is not shared with third parties for marketing purposes. Because the data controller is based in Spain, your data is processed abroad, on the servers of the email and hosting providers (Art. 9).
Retention period
Until your request is concluded. If no business relationship follows, the data is deleted within 1 month at the latest once this is clear.
Your rights (Art. 11)
To learn whether your data is processed, to request information, to request correction or deletion, to object to processing and to claim compensation for damages. Requests: info@crexaconsulting.com

Full privacy policy →

EU General Data Protection Regulation 2016/679

GDPR privacy notice (summary)

Data controller
CREXA Consulting (Hüseyin Türk), Madrid, Spain · info@crexaconsulting.com
Data processed
Full name, company name, industry, number of employees, program used, email address and the description you write in the form.
Purpose
To assess your consultation request, contact you and schedule the meeting.
Legal basis
Pre-contractual steps at your request (Art. 6(1)(b)) and the consent you give in this form (Art. 6(1)(a)). You can withdraw your consent at any time.
Recipients
Data is not shared with third parties for marketing purposes; it is processed only by email and hosting providers.
Retention period
Until your request is concluded. If no business relationship follows, the data is deleted within 1 month at the latest once this is clear.
Your rights (Art. 15–22)
Access, rectification, erasure, restriction of processing, data portability and objection. You can lodge a complaint with the Spanish Data Protection Agency (AEPD). Requests: info@crexaconsulting.com

Full privacy policy →

Sample text

Non-disclosure agreement (NDA)

  1. Parties. On the one hand [Company name], [address] (the “Company”), and on the other hand Hüseyin Türk (CREXA Consulting), Madrid, Spain (the “Consultant”).
  2. Subject. This agreement governs the confidentiality of the information the Company shares with the Consultant in the course of a process analysis and possible collaboration.
  3. Confidential information. All information shared in writing, orally or electronically is confidential information, including financial statements, trial balances and accounting records, customer, supplier and employee information, prices, contracts, business processes, and software and system information.
  4. Consultant's obligations. The Consultant uses confidential information only for the purpose of this agreement and does not share, copy or reproduce it with or for third parties without the Company's written permission. The Consultant limits access to the information to those who need it for the work and ensures that they comply with the same confidentiality obligation.
  5. Exceptions. Information that is public, that the Consultant already knew before it was shared, that was lawfully obtained from a third party, or that must be disclosed by order of a court or competent authority is not considered confidential information.
  6. Personal data. If the shared information contains personal data, the parties comply with Turkish Law No. 6698 (KVKK) and the EU General Data Protection Regulation (GDPR).
  7. Return and destruction. When the work ends or when the Company requests it, the Consultant returns or permanently deletes all confidential information and confirms this in writing.
  8. Term. The agreement takes effect on the date of signature. The confidentiality obligation continues for [3] years after the work between the parties ends.
  9. Governing law. The governing law and competent courts are agreed by the parties: [Turkish law, courts of Istanbul] or [Spanish law, courts of Madrid].
  10. Signature. Drawn up and signed in two copies. Date: [__/__/____] · For the Company: [name, title, signature] · Consultant: Hüseyin Türk [signature]

This text is a sample for information purposes and is adapted to the parties. The agreement to be signed is finalised together, based on your company's needs.

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